bTroo - Cookie Policy

We know you value your trust, privacy and data, and so do we. That’s why we want to be clear about how we use cookies and similar technologies when you enjoy the bTroo mobile application (including the desktop version) (“App”) or website (“Website”).

This policy tells you more about the cookies and tracking technologies we use and how they work with our Privacy Policy and the information available in our “Manage Cookies” section (linked at the bottom of our Websites) or in your profile settings in our App (under “Settings” > “Security & Privacy” > “Privacy Settings” on iOS and Android) where you can change your cookie settings anytime.

1. What are ‘cookies’ and which ‘cookies’ does bTroo use?

Cookies are small files of data that are sent to or accessed from your web browser or your device’s memory. You can think of cookies as little helpers that make your online experience more personal and convenient. Part of the data that a cookie usually contains is the name of the domain (Internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. Moreover, a cookie may also contain information about the device, such as user settings, browsing history and activities there were done while using our services.

We may also use other technologies such as web beacons (also called pixels), tracking URLs and software development kits (SDKs) for similar purposes as cookies. Web beacons are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our services or opened an email we’ve sent them. Tracking URLs are custom-generated links that help us understand where the traffic to our webpages comes from. SDKs are small pieces of code included in applications, which function like cookies and web beacons.

In this Policy, tThese technologies are considered as “Cookies” as well.

We use Cookies for different purposes, such as enabling you to log in, remembering your preferences and improving your experience on our services.

When you use our services, some or all of the following types of cookies may be set on your device.

Cookie type
Essential cookies
These cookies are essential to provide you our services, so the App and Website function. These cookies cannot be turned off in our systems, as it will damage the functionality of the App or Website.
We use these Cookies for different purposes, such as enabling you to log in, remembering your preferences and improving your experience on our services.
Analytics cookies
These cookies help us understand how you use our website and app and help us improve our services for you. We want to make our App and Website as awesome as possible for you. That’s why we work with Google Analytics, which is a service that helps us see how you use our website and app. They give us reports based on the cookies they collect, which show us things like how many visitors we have, where they come from, and what pages they visit. This helps us to improve and personalize our website and app for you.

2. Cookies lifespan and third parties placing cookies

Cookies expiry date depends on which of the following two categories the cookies fall into:

If you would like to obtain more information about the third parties placing Cookies on our Website and App (including a link to their privacy practices) and their lifespan you can access this information:

3. How can you refuse or withdraw consent to the use of Cookies?

When using our Website, you are in control and may refuse to accept Cookies at any time by managing your preferences in the “Manage Cookies” section (you can find it at the bottom of our Website) or by altering the settings on your internet browser.

Please note that if you choose not to permit Cookies some areas of our Websites or App may not function properly or be accessible.

4. Contact us

If you have any questions regarding this Cookie Policy, please email us at

Effective date

This Cookie Policy was last updated on August 14, 2023.

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